City of Richmond Heights, MO
  • 16-Mar-2017 to 31-Mar-2017 (CST)
  • Police Department
  • St. Louis, MO, USA
  • 37,814
  • Salary
  • Full Time

This is a full-time, benefit-eligible position which includes a full range of benefits including paid vacation, paid sick leave, paid holidays, tuition reimbursement, and employee health, dental, vision, life, disability, and pension programs.

General Definition of Work

Performs intermediate administrative support work receiving, screening and processing incoming telephone calls, serving as departmental receptionist and as administrative assistant to the Police Chief and Administrative Staff, and related work as apparent or assigned.  Work is performed under the limited supervision of the Support Division Commander. 

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions

Receives and responds to inquiries and requests for information; resolves problems or issues left on voice mail or submitted via email.

Enters a variety of data into computer; verifies statistical and other records for accuracy and completeness; enters and retrieves sensitive and restricted information into computer system.

Types a variety of documents including correspondence, forms, reports, purchase orders, etc. where a knowledge of format and presentation is necessary; answers routine correspondence, accident and incident report requests and insurance inquiries independently; sends out correspondence to all employees at the direction of the Police Chief or Administrative Staff.

Prepares a variety of departmental reports; prepares statistical and graphic presentations.

Answers incoming calls, ascertains nature of business and provides information, takes messages or forwards accordingly.

Assists Police Chief with confidential reports, data, etc.

Maintains and orders supplies.

Assists the Prosecuting Attorney with court related duties, including, but not limited to, assembling and maintaining court files.

Knowledge, Skills and Abilities

Thorough knowledge of standard office practices, procedures, equipment and secretarial techniques; thorough knowledge  of business English, spelling and arithmetic; thorough knowledge of records management practices and techniques; thorough knowledge of the rules governing the maintenance of criminal records; ability to perform and organize work independently; ability to type at a reasonable rate of speed; ability to establish and maintain effective working relationships with City officials, associates and the general public.

Education and Experience

High school diploma or GED and moderate experience, or equivalent combination of education and experience.

Physical Requirements

This work requires the occasional exertion of up to 10 pounds of force; work regularly requires sitting, speaking or hearing and using hands to finger, handle or feel, frequently requires repetitive motions and occasionally requires standing, walking, climbing or balancing, stooping, kneeling, crouching or crawling and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).

Special Requirements

Notary Public

Regional Justice Information System certification

City of Richmond Heights, MO
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